> For the complete documentation index, see [llms.txt](https://docs.innopaas.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/number-name-update.md).

# Number name update

This event is triggered when the submitted sender name changes: whatsapp\_phone\_number\_name\_update

| Field                 | Data type | Required | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| --------------------- | --------- | -------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| wabaId                | String    | Yes      | WabaId                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| displayPhoneNumber    | String    | Yes      | sender number                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| decision              | String    | Yes      | Indicates the result of the business phone number display name verification process.**APPROVED**：Indicates that the display name has been approved and will now be displayed at the top of the business phone number profile in the WhatsApp client.**DEFERRED**：Indicates that the decision has been deferred.**PENDING**：Indicates that the decision is still pending further review.**REJECTED**：Indicates that the display name has been rejected. You can use WhatsApp Manager to edit this name. Before editing, please review our display name guidelines.                                                                                                                                                                                                                                                                   |
| requestedVerifiedName | String    | Yes      | The business phone number display name collected when the number was created, or the name submitted when editing an approved display name                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| rejectionReason       | String    | Yes      | If the company phone number display name is rejected, explain why. Please review our display name guidelines for common rejection reasons. Optional values:**NAME\_EMPLOYEE\_ISSUE**：Rejected because the display name tends to be a personal name or employee identifier.**NAME\_ENDCLIENT\_NOTRELATED**：Rejected because the display name tends to be an unrelated business name.**NAME\_FORMAT\_UNACCEPTABLE**：Rejected because the display name uses an unacceptable format.**NAME\_INDIVIDUAL\_ISSUE**：Rejected because the display name tends to be a personal name or employee identifier.— NAME\_NOT\_CONSISTENT Rejected because the display name is inconsistent with the business's brand.**null**：Indicates that the name has been accepted.**UNKNOWN**：Rejected for an unknown reason. Please contact customer service |

```json
{
    "id": "fd201190-50dc-4151-baec-1d16c8a704e1",
    "type": "whatsapp_phone_number_name_update",
    "eventTime": "2023-10-16T13:04:57.644Z",
    "body": {
        "decision": "REJECTED",
        "requestedVerifiedName": "zhangsan",
        "rejectionReason": "NAME_EMPLOYEE_ISSUE",
        "displayPhoneNumber": "108672736726376",
        "wabaId": "110129512080569"
    }
}
```