> For the complete documentation index, see [llms.txt](https://docs.innopaas.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/number-sender-callback.md). # Number (sender) Callback ## Phone number quality update This event is triggered when the quality status of the submitted sender changes: whatsapp\_phone\_number\_quality\_update | Field | Data type | Required | Description | | ------------------ | --------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | wabaId | String | Yes | WabaId | | displayPhoneNumber | String | Yes | sender number | |

event

| String | Yes | Event for message delivery limit change or throughput change**DOWNGRADE**: indicates that the business phone number's message limit has been reduced.**FLAGGED**: indicates that if this business phone number continues to receive negative feedback, its messaging quality will decline.**ONBOARDING**: indicates that this business phone number is still in the onboarding process.**THROUGHPUT\_UPGRADE**: indicates that the throughput level of this business phone number has been increased to a higher throughput.**UNFLAGGED**: indicates that if this business phone number continues to receive positive feedback, it is eligible for an increase in its messaging limit.**UPGRADE**: indicates that the business phone number's message limit has been increased. | | messageLimit | String | Yes | Optional values: **Unlimited**: meaning there is no limit on the number of messages sent **0**: indicates that this business phone number has not yet been used to send messages. **50**: indicates a message limit of 50 **250**: indicates a message limit of 250 **1000**: indicates a message limit of 1,000 **10000**: indicates a message limit of 10,000 **100000**: indicates a message limit of 100,000 | 
{
    "id": "fd201190-50dc-4151-baec-1d16c8a704e1",
    "type": "whatsapp_phone_number_quality_update",
    "eventTime": "2023-10-16T13:04:57.644Z",
    "body": {
        "messageLimit": "100000",
        "event": "UPGRADE",
        "displayPhoneNumber": "1086***36726376",
        "wabaId": "1101295***80569"
    }
}
## Phone number name update This event is triggered when the submitted sender name changes: whatsapp\_phone\_number\_name\_update | Field | Data type | Required | Description | | --------------------- | --------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | wabaId | String | Yes | WabaId | | displayPhoneNumber | String | Yes | sender number | | decision | String | Yes | Indicates the result of the business phone number display name verification process.**APPROVED**: indicates that the display name has been approved and will now appear at the top of the business phone number profile in the WhatsApp client.**DEFERRED**: indicates that the decision has been deferred.**PENDING**: indicates that the decision is still pending further review.**REJECTED**: indicates that the display name has been rejected. You can edit the name in WhatsApp Manager. Before editing, please review our display name guidelines. | | requestedVerifiedName | String | Yes | The business phone number display name collected when the number is created, or the name submitted when editing an approved display name | | rejectionReason | String | Yes | If the business phone number display name is rejected, this explains why. Please review our display name guidelines for common rejection reasons. Optional values:**NAME\_EMPLOYEE\_ISSUE**: rejected because the display name tends to be a personal name or employee identifier.**NAME\_ENDCLIENT\_NOTRELATED**: rejected because the display name tends to be an unrelated business name.**NAME\_FORMAT\_UNACCEPTABLE**: rejected because the display name uses an unacceptable format.**NAME\_INDIVIDUAL\_ISSUE**: rejected because the display name tends to be a personal name or employee identifier. — NAME\_NOT\_CONSISTENT rejected because the display name is inconsistent with the business's brand.**null**: indicates that the name has been accepted.**UNKNOWN**: rejected for an unknown reason. Please contact customer support | {"id": "fd201190-50dc-4151-baec-1d16c8a704e1","type": "whatsapp\_phone\_number\_name\_update","eventTime": "2023-10-16T13:04:57.644Z","body": {"decision": "REJECTED","requestedVerifiedName": "zhangsan","rejectionReason": "NAME\_EMPLOYEE\_ISSUE","displayPhoneNumber": "108672\*\*\*726376","wabaId": "110129\*\*\*\*080569"}}