# Agent

Click on New Agent

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Enter the agent name and select the docking platform: coze， Fill in the parameters just obtained and save them.

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You can personalize the robot, such as business hours, non business hours reply language, etc.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FFFEV5YjXKsSpVyXT36ym%2Fimage.png?alt=media&#x26;token=1f27943b-80e3-4240-9ed3-5779d8d5731b" alt=""><figcaption></figcaption></figure>

Start robot replyEnter the Inbox and click on the robot avatar to set a dedicated robot for the current conversation. If no robot is configured for the current session, the global robot will be used by default.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FdB8JsPlfLQmzJAuVHNYR%2Fimage.png?alt=media&#x26;token=f2dc81f2-ce67-4a1a-945c-1892d080e0bb" alt=""><figcaption></figcaption></figure>