# Create a BM and WABA

{% hint style="info" %}
[BM](https://docs.innopaas.com/documentation/documentation-en/whatsapp-related-introduction#what-is-bm): Business Manager

[WABA](https://docs.innopaas.com/documentation/documentation-en/whatsapp-related-introduction#types-of-whatsapp-accounts): WhatsApp Business Account

Embedded Signup: the official way for a business to integrate WhatsApp messaging features into its own website, app, or service workflow

[Sender](https://docs.innopaas.com/documentation/documentation-en/whatsapp-related-introduction#what-is-sender): The phone number used to send messages
{% endhint %}

> Before you start, please ensure [InnoPaaS account registration](https://docs.innopaas.com/documentation/documentation-en/readme/innopaas-account-registration-and-login) is completed, and prepare the following materials:

**Facebook account**: Must be stable and not blocked. New FB account needs to be kept active from the same IP and device for a few days;

**Phone number(s) used to send messages**: Not registered with any WhatsApp products, able to receive verification codes (voice codes are also acceptable);

**Company website**: Must include the full legal name, address and contact number of the business as stated on its business license. For example: <https://innopaas.com>

**Company email**: The email domain must match the website domain, and is also used to receive Meta email notifications later. For example: <brand.product@innopaas.com>

**Company qualification certificate/business license**: Must include the company name, address, and contact number (local number that can receive verification codes);

**Note**: If the business license/qualification certificate does not include a local number, you must also provide any one of the following documents that contains the number:

* **Certificate/Articles of Incorporation**
* **Business Registration or License Document**
* **Government Issued Business Tax Document**: This could include a Tax Certificate. Self-filed tax documents are not accepted.
* **Business Bank Statement**
* **Utility Bill**: water/electricity bill, phone bill, gas bill, etc.

## Step 1: Log in to [InnPaaS account](https://innopaas.com/control/login)

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2F9Y8XDtKQbrB1X2fTxbAt%2Fimage.png?alt=media&#x26;token=cc21a311-fcaf-4658-b3ea-1cb976c8a28d" alt=""><figcaption></figcaption></figure>

## Step 2: Activate the WhatsApp product

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2Fo72cD2bVtn8HYb24L1dP%2Fimage.png?alt=media&#x26;token=a6744b2c-78b0-4454-a4d9-8dfe05f2a639" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2Fn8Li8r29ggJuYlszVXok%2Fimage.png?alt=media&#x26;token=caf60bcc-defd-43e6-b983-c8d9ed13b136" alt=""><figcaption></figcaption></figure>

## Step 3: Click "Register Sender"

Enter the WhatsApp product **Overview** page, click **Register Sender.**

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FVZxiidgy0D30WcBVlEXN%2Fimage.png?alt=media&#x26;token=b9296e4b-e9b8-400a-b0d3-6c3c797173ce" alt=""><figcaption></figcaption></figure>

## Step 4: Log in to [Facebook](https://www.facebook.com/)

After logging into Facebook, start the registration process.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2Ft5n1uxi5fwGWIGO1t8Nk%2Fimage.png?alt=media&#x26;token=259d2a4c-a1a4-4dac-a3c3-7ceeddbf0526" alt=""><figcaption></figcaption></figure>

## Step 5: Confirm the privacy policy

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FvyjeGTOBGppBSLwk5WS1%2Fimg_v3_02uc_adcc1ffe-3d68-4f67-9920-4e625efc78ag.jpg?alt=media&#x26;token=36fc22b6-593c-45c8-8f43-288839dd0cc2" alt="" width="375"><figcaption></figcaption></figure>

## Step 6: Create BM and WABA

**Case 1**: If you do not have BM and WABA, create a new BM and WABA as follows and fill in the company information.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FLAfvq1XBMKiSs30tGhdu%2Fimg_v3_02uc_5ad6b3c8-7c3c-4e09-bb96-677dd451c1dg.jpg?alt=media&#x26;token=70af5895-237c-40f0-b431-b28c5e7a8382" alt=""><figcaption></figcaption></figure>

**Case 2**: If you already have a BM account, select it in the **"Business Portfolio"** option, as shown below.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FnOhlvvhvOfC7xsBDfM58%2Fimg_v3_02uc_7ebfaa41-13db-4123-b32d-f21909825ebg.jpg?alt=media&#x26;token=8e69543c-bacb-40fa-aafe-79d3d40e6fe2" alt=""><figcaption></figcaption></figure>

**Case 3**: If you already have BM and WABA and want to register a new number under the WABA, follow the steps below.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2F5Qhnovu2d2zUY7mY4yRl%2Fimg_v3_02uc_9c5f1c84-162e-48a1-950f-e6429a4d4c5g.jpg?alt=media&#x26;token=00fe07c5-c002-4e13-959d-d67a79f0ff02" alt=""><figcaption></figcaption></figure>

## Step 7: Register a new a phone number

Choose **“Add a new number”** and then verify it (receive the verification code). This phone number will be used to send messages.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FsFigAVjSppbRmYc7mCoc%2Fimage.png?alt=media&#x26;token=4f0be26a-e919-4ec1-9a3d-d260f9b4fab3" alt="" width="375"><figcaption></figcaption></figure>

## Step 8: Creation successful

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FjM34cG9dA3ZM3m4kD2Ik%2Fimg_v3_02uc_48a0b253-ab40-4012-b816-73dcb98c094g.jpg?alt=media&#x26;token=a8bbb47b-9bb8-4c8f-a0d3-254a6704ea47" alt=""><figcaption></figcaption></figure>

After creation, you can view the WABA(s) on the InnoPaaS platform, as shown below:

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FpIYZAlom2T7oH74Q0Lhk%2Fimg_v3_02uc_50e4e329-b93c-488a-8e7b-33fddf34472g.jpg?alt=media&#x26;token=075d390a-0069-47aa-96e9-df51870fb4e5" alt=""><figcaption></figcaption></figure>

You can also view the WABA(s) in your BM account. BM address: <https://business.facebook.com/latest/settings/whatsapp_account?business_id=>

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2F94QfV1HWSav3jAQkShDD%2Fimg_v3_02uc_c7d4b4bd-334d-4967-abe7-5876d58ae3fg.jpg?alt=media&#x26;token=d0cdbe5f-d57c-4a31-8e55-146f3d3d74b2" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
After creating BM and WABA, you need to perform [Business Verification](https://docs.innopaas.com/documentation/documentation-en/whatsapp-product/waba-senders-basics-and-management/business-verification). After Business Verification process, you can create [message templates](https://docs.innopaas.com/documentation/documentation-en/whatsapp-product/editor).
{% endhint %}
