> For the complete documentation index, see [llms.txt](https://docs.innopaas.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innopaas.com/documentation/documentation-en/whatsapp-product/create-a-bm-and-waba.md).

# Create a BM and WABA

{% hint style="info" %}
[BM](/documentation/documentation-en/whatsapp-product/whatsapp-related-introduction.md#what-is-bm): Business Manager

[WABA](/documentation/documentation-en/whatsapp-product/whatsapp-related-introduction.md#types-of-whatsapp-accounts): WhatsApp Business Account

Embedded Signup: the official way for a business to integrate WhatsApp messaging features into its own website, app, or service workflow

[Sender](/documentation/documentation-en/whatsapp-product/whatsapp-related-introduction.md#what-is-sender): The phone number used to send messages
{% endhint %}

> Before you start, please ensure [InnoPaaS account registration](/documentation/documentation-en/readme/innopaas-account-registration-and-login.md) is completed, and prepare the following materials:

**Facebook account**: Must be stable and not blocked. New FB account needs to be kept active from the same IP and device for a few days;

**Phone number(s) used to send messages**: Not registered with any WhatsApp products, able to receive verification codes (voice codes are also acceptable);

**Company website**: Must include the full legal name, address and contact number of the business as stated on its business license. For example: <https://innopaas.com>

**Company email**: The email domain must match the website domain, and is also used to receive Meta email notifications later. For example: <brand.product@innopaas.com>

**Company qualification certificate/business license**: Must include the company name, address, and contact number (local number that can receive verification codes);

**Note**: If the business license/qualification certificate does not include a local number, you must also provide any one of the following documents that contains the number:

* **Certificate/Articles of Incorporation**
* **Business Registration or License Document**
* **Government Issued Business Tax Document**: This could include a Tax Certificate. Self-filed tax documents are not accepted.
* **Business Bank Statement**
* **Utility Bill**: water/electricity bill, phone bill, gas bill, etc.

## Step 1: Log in to [InnPaaS account](https://innopaas.com/control/login)

<figure><img src="/files/aaV2TPfqJN6q5uN6RIJt" alt=""><figcaption></figcaption></figure>

## Step 2: Activate the WhatsApp product

<figure><img src="/files/pVzMCLlJhYcIADQDcYxS" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/y1YbgQnJqw6EYI3Sbt6k" alt=""><figcaption></figcaption></figure>

## Step 3: Click "Register Sender"

Enter the WhatsApp product **Get started** page, click **Register Sender.**

<figure><img src="/files/CUumUyQKkJc5TFfKXyh4" alt=""><figcaption></figcaption></figure>

## Step 4: Log in to [Facebook](https://www.facebook.com/)

After logging into Facebook, start the registration process.

<figure><img src="/files/nNwJGmvvBzKWUXID0RmC" alt=""><figcaption></figcaption></figure>

## Step 5: Confirm the privacy policy

<figure><img src="/files/FrakHth7TMbgfIs3mE5n" alt="" width="375"><figcaption></figcaption></figure>

## Step 6: Create BM and WABA

**Case 1**: If you do not have BM and WABA, create a new BM and WABA as follows and fill in the company information.

<figure><img src="/files/P02akvUcO6dgwKUUZ4fz" alt=""><figcaption></figcaption></figure>

**Case 2**: If you already have a BM account, select it in the **"Business Portfolio"** option, as shown below.

<figure><img src="/files/uaGbrZLZJAxunKro4pg0" alt=""><figcaption></figcaption></figure>

**Case 3**: If you already have BM and WABA and want to register a new number under the WABA, follow the steps below.

<figure><img src="/files/3Xr601wWY2ZkvTISZkBY" alt=""><figcaption></figcaption></figure>

## Step 7: Register a new a phone number

Choose **“Add a new number”** and then verify it (receive the verification code). This phone number will be used to send messages.

<figure><img src="/files/FPwbC7IWbq1wsMhOxvrz" alt=""><figcaption></figcaption></figure>

## Step 8: Creation successful

<figure><img src="/files/vUxVe11TzbsEW6LOhLym" alt=""><figcaption></figcaption></figure>

After creation, you can view the WABA(s) on the InnoPaaS platform, as shown below:

<figure><img src="/files/whx8fisPsdA7EnEyUSPI" alt=""><figcaption></figcaption></figure>

You can also view the WABA(s) in your BM account. BM address: <https://business.facebook.com/latest/settings/whatsapp_account?business_id=>

<figure><img src="/files/AjHKTnUzEwEBPBs5tahh" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
After creating BM and WABA, you need to perform [Business Verification](/documentation/documentation-en/whatsapp-product/waba-senders-basics-and-management/business-verification.md). After Business Verification process, you can create [message templates](/documentation/documentation-en/whatsapp-product/editor.md).
{% endhint %}