If the message template you created was rejected, you can appeal by following these steps:
Log in BM platformarrow-up-right, find the corresponding WABA, and click "WhatsApp Manager".
Click "Manage templates", select the rejected template, and appeal according to Meta instructions.
If your template category was changed by Meta, you can appeal by following these steps:
Click "Message templates" and appeal according to the instructions.
Meta's explanation of this:
If the template category changes, Meta will notify you via email and webhook.
Last updated 1 day ago
