# Template Status and Quality

After creating the message template, you can log in InnoPaaS platform to check the template status and quality.

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2FHlBQUsZ8SI6N2QnMvGqQ%2Fimage.png?alt=media&#x26;token=f45e73ef-b1d6-4317-8001-13a2d0397d72" alt=""><figcaption></figcaption></figure>

You can also view it in BM account. Click "WhatsApp Manager"

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2Fj7KhqwIoGH5QGILYCPii%2Fimage.png?alt=media&#x26;token=20e4a8f5-d16d-4636-87f1-e9fc28379306" alt=""><figcaption></figcaption></figure>

Check "Message templates"

<figure><img src="https://2999845799-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCJHnirvoJ8SyRLQfOW4Z%2Fuploads%2F2DPXvo0PKF8jOtkCz0Pd%2Fimg_v3_02ud_7385bda6-194b-4e24-8b86-23f148f81fag.jpg?alt=media&#x26;token=e3705ea9-1f18-4ffd-94d7-2eaf42d4466f" alt=""><figcaption></figcaption></figure>

Correspondence between InnoPaaS and Meta message template status/quality:

<table><thead><tr><th width="110">Meta status</th><th width="120">InnoPaaS Quality</th><th width="112">InnoPaaS Status</th><th width="124">Sending permission</th><th width="172">Description</th></tr></thead><tbody><tr><td>Active - Quality pending</td><td>UNKNOWN</td><td>Approved</td><td>Sendable</td><td>New template, or not enough user feedback data has been collected within a certain period</td></tr><tr><td>Active - High quality</td><td>GREEN</td><td>Approved</td><td>Sendable</td><td>Template quality is excellent, with very few negative feedbacks</td></tr><tr><td>Active - Medium quality</td><td>YELLOW</td><td>Approved</td><td>Sendable</td><td>Has received considerable negative feedback; it is recommended to optimize and adjust the template</td></tr><tr><td>Active - Low quality</td><td>RED</td><td>Approved</td><td>Sendable (high risk)</td><td>Has received a large amount of negative feedback and faces suspension risk; it is recommended to stop sending this template immediately and wait for quality to recover</td></tr><tr><td>In review</td><td>UNKNOWN</td><td>Pending</td><td>Not sendable</td><td>Template has been submitted and is awaiting Meta review (usually 24-48 hours)</td></tr><tr><td>Rejected</td><td>UNKNOWN</td><td>Rejected</td><td>Not sendable</td><td>Template was rejected due to policy violations or other reasons; an appeal can be filed</td></tr><tr><td>Appealed - in review</td><td>UNKNOWN</td><td>Pending</td><td>Not sendable</td><td>An appeal against the rejection decision has been submitted and is awaiting processing</td></tr><tr><td>Paused</td><td>RED</td><td>Paused</td><td>Not sendable</td><td>Paused by the system due to persistent negative feedback; can be restored. It is recommended to optimize and modify the template</td></tr><tr><td>Disabled</td><td>UNKNOWN</td><td>Disabled</td><td>Not sendable</td><td>Template has been permanently disabled due to serious violations</td></tr></tbody></table>

For the message template appeal process, please refer to:

{% content-ref url="message-template-appeals" %}
[message-template-appeals](https://docs.innopaas.com/documentation/documentation-en/whatsapp-product/editor/message-template-appeals)
{% endcontent-ref %}