# InnoPaaS Help Center

## Documentation

- [欢迎使用InnoPaaS产品指南](https://docs.innopaas.com/guide.md)
- [产品介绍](https://docs.innopaas.com/guide/intro.md)
- [InnoPaaS账号注册和登录](https://docs.innopaas.com/guide/account.md)
- [创建API Keys](https://docs.innopaas.com/guide/account/chuang-jian-api-keys.md)
- [子账号创建](https://docs.innopaas.com/guide/account/zi-zhang-hao-chuang-jian.md)
- [账户信息](https://docs.innopaas.com/guide/account/zhang-hu-xin-xi.md)
- [充值](https://docs.innopaas.com/guide/account/chong-zhi.md)
- [账单与订单查询](https://docs.innopaas.com/guide/account/zhang-dan-yu-ding-dan-cha-xun.md)
- [WhatsApp相关介绍](https://docs.innopaas.com/whatsapp-chan-pin/whatsapp-xiang-guan-jie-shao.md)
- [创建BM和WABA](https://docs.innopaas.com/whatsapp-chan-pin/chuang-jian-bm-he-waba.md): 本篇详细介绍了如何通过嵌入式注册流程创建新的BM和WABA。
- [电话号码(Senders)](https://docs.innopaas.com/whatsapp-chan-pin/dian-hua-hao-ma-senders.md): 电话号码在InnoPaaS平台上显示为”Senders“。
- [消息模板(Templates)](https://docs.innopaas.com/whatsapp-chan-pin/editor.md): 本篇详细介绍了消息模板的定义，以及如何创建消息模板。
- [验证码(Authentication)模板](https://docs.innopaas.com/whatsapp-chan-pin/editor/yan-zheng-ma-authentication-mu-ban.md): 如何在InnoPaaS平台创建WhatsApp验证码模板。
- [通知(Utility)模板](https://docs.innopaas.com/whatsapp-chan-pin/editor/tong-zhi-utility-mu-ban.md): 如何在InnoPaaS平台创建WhatsApp通知模板。
- [营销(Marketing)模板](https://docs.innopaas.com/whatsapp-chan-pin/editor/ying-xiao-marketing-mu-ban.md): 如何在InnoPaaS平台创建WhatsApp营销模板。
- [模板状态和质量](https://docs.innopaas.com/whatsapp-chan-pin/editor/mu-ban-zhuang-tai-he-zhi-liang.md)
- [消息模板申诉](https://docs.innopaas.com/whatsapp-chan-pin/editor/xiao-xi-mu-ban-shen-su.md)
- [零接触验证码](https://docs.innopaas.com/whatsapp-chan-pin/editor/ling-jie-chu-yan-zheng-ma.md)
- [为 Android SMS Retriever API 正确生成哈希密钥](https://docs.innopaas.com/whatsapp-chan-pin/editor/ling-jie-chu-yan-zheng-ma/wei-android-sms-retriever-api-zheng-que-sheng-cheng-ha-xi-mi-yao.md)
- [群发活动(Campaigns)](https://docs.innopaas.com/whatsapp-chan-pin/qun-fa-huo-dong-campaigns.md)
- [收件箱(Inbox)](https://docs.innopaas.com/whatsapp-chan-pin/shou-jian-xiang-inbox.md): 本篇介绍了Inbox的功能。
- [机器人(Agent)](https://docs.innopaas.com/whatsapp-chan-pin/ji-qi-ren-agent.md)
- [Agent (Coordinate with Coze)](https://docs.innopaas.com/whatsapp-chan-pin/ji-qi-ren-agent/agent-coordinate-with-coze.md)
- [联系人(Contact)](https://docs.innopaas.com/whatsapp-chan-pin/lian-xi-ren-contact.md)
- [数据中心(Data Center)](https://docs.innopaas.com/whatsapp-chan-pin/shu-ju-zhong-xin-data-center.md)
- [WhatsApp个人号](https://docs.innopaas.com/whatsapp-chan-pin/whatsapp-ge-ren-hao.md): Inbox客服平台使用说明
- [WhatsApp营销消息API（MMLite）](https://docs.innopaas.com/whatsapp-chan-pin/whatsapp-ying-xiao-xiao-xi-apimmlite.md)
- [WhatsApp直达广告 (CTWA)](https://docs.innopaas.com/whatsapp-chan-pin/whatsapp-zhi-da-guang-gao-ctwa.md)
- [接入WhatsApp Business应用用户-“共存”](https://docs.innopaas.com/whatsapp-chan-pin/jie-ru-whatsapp-business-ying-yong-yong-hu-gong-cun.md)
- [WABA/Senders基础与指南](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan.md)
- [接入前准备材料](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/jie-ru-qian-zhun-bei-cai-liao.md)
- [BM公司验证](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/bm-gong-si-yan-zheng.md): 本篇介绍了如何在BM账户中进行公司验证。
- [电话号码（Senders）](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/dian-hua-hao-ma-senders.md)
- [添加电话号码](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/dian-hua-hao-ma-senders/tian-jia-dian-hua-hao-ma.md)
- [电话号码状态与质量](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/dian-hua-hao-ma-senders/dian-hua-hao-ma-zhuang-tai-yu-zhi-liang.md)
- [消息限额](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/dian-hua-hao-ma-senders/xiao-xi-xian-e.md)
- [显示名](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/dian-hua-hao-ma-senders/xian-shi-ming.md)
- [官方商业账户(OBA)-蓝标](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/guan-fang-shang-ye-zhang-hu-oba-lan-biao.md)
- [WABA受限处理](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/waba-shou-xian-chu-li.md)
- [营销消息的地区限制](https://docs.innopaas.com/whatsapp-chan-pin/wabasenders-ji-chu-yu-zhi-nan/ying-xiao-xiao-xi-de-di-qu-xian-zhi.md)
- [开始使用](https://docs.innopaas.com/otp-chan-pin/test-send.md): 可发送WhatsApp验证码和SMS验证码的通用通道
- [模板(Templates)](https://docs.innopaas.com/otp-chan-pin/template.md)
- [分析(Analytics)](https://docs.innopaas.com/otp-chan-pin/fen-xi-analytics.md)
- [上行验证码(FOTP)](https://docs.innopaas.com/otp-chan-pin/shang-xing-yan-zheng-ma-fotp.md)
- [开始](https://docs.innopaas.com/duan-xin-ying-xiao/markdown.md)
- [短信营销群发（Campaigns）](https://docs.innopaas.com/duan-xin-ying-xiao/duan-xin-ying-xiao-qun-fa-campaigns.md)
- [任务列队(Task Queue)](https://docs.innopaas.com/duan-xin-ying-xiao/ren-wu-lie-dui-task-queue.md)
- [数据中心(Data Center)](https://docs.innopaas.com/duan-xin-ying-xiao/shu-ju-zhong-xin-data-center.md)
- [服务条款](https://docs.innopaas.com/he-gui-yu-zheng-ce/fu-wu-tiao-kuan.md)
- [隐私政策](https://docs.innopaas.com/he-gui-yu-zheng-ce/yin-si-zheng-ce.md)
- [InnoPaaS团队](https://docs.innopaas.com/bang-zhu-yu-zhi-chi/innopaas-tuan-dui.md)
- [Meta支持](https://docs.innopaas.com/bang-zhu-yu-zhi-chi/meta-zhi-chi.md)

## API Reference

- [InnoPaaS API 入门指南](https://docs.innopaas.com/api-reference/overview/innopaas-api-ru-men-zhi-nan.md)
- [SMS-API接口V3.0](https://docs.innopaas.com/api-reference/sms-api/smsapi-jie-kou-v3.0.md)
- [WebHook](https://docs.innopaas.com/api-reference/sms-api/webhook.md)
- [SMS状态报告](https://docs.innopaas.com/api-reference/sms-api/webhook/sms-zhuang-tai-bao-gao.md)
- [WhatsApp Business API](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api.md): InnoPaaS 平台为企业客户对接发送Meta WhatsApp 消息，提供统一Api接口技术支持。本协议统一数据编码格式为:UTF-8。接口采用:HTTPS ，且TLS协议版本 >=1.2，接口用户认证采用请求头Authorization认证，具体看2.1 公共请求头。
- [消息（Message）](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/xiao-xi-message.md)
- [模板（Template）](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/mu-ban-template.md)
- [账号（Account）](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/zhang-hao-account.md)
- [CTWA](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/ctwa.md)
- [显示号码（Sender）](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/xian-shi-hao-ma-sender.md)
- [文件上传(UploadFile)](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/wen-jian-shang-chuan-uploadfile.md)
- [消息Message](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/xiao-xi-message-1.md)
- [模板(异步)Template](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/mu-ban-yi-bu-template.md)
- [模板(同步)Template](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/mu-ban-tong-bu-template.md)
- [文件上传Upload](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/wen-jian-shang-chuan-upload.md)
- [号码查询](https://docs.innopaas.com/api-reference/whatsapp-business-api/whatsapp-business-api/hao-ma-cha-xun.md)
- [WebHook](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook.md): Waba有消息更新时，会通过Webhook将更新事件推送给客户。包括消息状态更新、用户回复消息、Waba账号审核状态更新、WhatsApp模板状态更新、发送号码显示名称变更等。
- [配置WebHook事件](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/pei-zhi-webhook-shi-jian.md)
- [公共参数](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/gong-gong-can-shu.md)
- [状态报告](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/zhuang-tai-bao-gao.md)
- [上行消息](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/shang-xing-xiao-xi.md)
- [聊天室上下行消息事件](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/liao-tian-shi-shang-xia-xing-xiao-xi-shi-jian.md)
- [模板审核状态](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/mu-ban-shen-he-zhuang-tai.md)
- [模板质量更新](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/mu-ban-zhi-liang-geng-xin.md)
- [模板类别更新](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/mu-ban-lei-bie-geng-xin.md)
- [号码质量状态](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/hao-ma-zhi-liang-zhuang-tai.md)
- [号码名称更新](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/hao-ma-ming-cheng-geng-xin.md)
- [历史消息](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/li-shi-xiao-xi.md)
- [小组 Webhook 事件](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook/xiao-zu-webhook-shi-jian.md)
- [WebHook](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1.md)
- [配置WebHook](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/pei-zhi-webhook.md): Waba有消息更新时，会通过Webhook将更新事件推送给客户。包括消息状态更新、用户回复消息、Waba账号审核状态更新、WhatsApp模板状态更新、发送号码显示名称变更等。
- [消息状态](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/xiao-xi-zhuang-tai.md)
- [上行消息](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/shang-xing-xiao-xi.md)
- [模版状态](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/mo-ban-zhuang-tai.md)
- [Inbox聊天消息事件](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/inbox-liao-tian-xiao-xi-shi-jian.md): 聊天室上下行消息仅针对在聊天室 的消息事件监听
- [号码(sender)回调](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/hao-ma-sender-hui-tiao.md)
- [waba账号回调](https://docs.innopaas.com/api-reference/whatsapp-business-api/webhook-1/waba-zhang-hao-hui-tiao.md)
- [错误代码](https://docs.innopaas.com/api-reference/whatsapp-business-api/cuo-wu-dai-ma.md)
- [自定义错误代码](https://docs.innopaas.com/api-reference/whatsapp-business-api/cuo-wu-dai-ma/zi-ding-yi-cuo-wu-dai-ma.md)
- [Meta错误代码](https://docs.innopaas.com/api-reference/whatsapp-business-api/cuo-wu-dai-ma/meta-cuo-wu-dai-ma.md)
- [语言编码](https://docs.innopaas.com/api-reference/whatsapp-business-api/yu-yan-bian-ma.md)
- [OTP API](https://docs.innopaas.com/api-reference/otp-api/otp-api.md)
- [WebHook](https://docs.innopaas.com/api-reference/otp-api/webhook.md)
- [语言编码](https://docs.innopaas.com/api-reference/otp-api/yu-yan-bian-ma.md)
- [Voice API](https://docs.innopaas.com/api-reference/voice-api/voice-api.md)
- [语音消息](https://docs.innopaas.com/api-reference/voice-api/voice-api/yu-yin-xiao-xi.md)
- [国家/地区编码](https://docs.innopaas.com/api-reference/voice-api/voice-api/guo-jia-di-qu-bian-ma.md)
- [错误代码](https://docs.innopaas.com/api-reference/voice-api/cuo-wu-dai-ma.md)

* [InnoPaaS API Getting Started Guide](https://docs.innopaas.com/api-reference/api-reference-en/overview/innopaas-api-getting-started-guide.md)
* [SMS-API Interface V3.0](https://docs.innopaas.com/api-reference/api-reference-en/sms-api/sms-api-interface-v3.0.md)
* [WebHook](https://docs.innopaas.com/api-reference/api-reference-en/sms-api/webhook.md)
* [SMS status report](https://docs.innopaas.com/api-reference/api-reference-en/sms-api/webhook/sms-status-report.md)
* [WhatsApp Business API](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api.md): The InnoPaaS platform provides enterprise customers with integration for sending Meta WhatsApp messages, offering unified API interface technical support. The unified data encoding format of this protocol is UTF-8. The interface uses HTTPS, and the TLS protocol version is >=1.2. Interface user authentication uses Authorization authentication in the request header; see 2.1 Common Request Headers for details.
* [Message (Message)](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/message-message.md)
* [Template (Template)](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/template-template.md)
* [Account (Account)](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/account-account.md)
* [CTWA](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/ctwa.md)
* [Display number (Sender)](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/display-number-sender.md)
* [File Upload (UploadFile)](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/file-upload-uploadfile.md)
* [Message](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/message.md)
* [Template (Async) Template](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/template-async-template.md)
* [Template (Sync) Template](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/template-sync-template.md)
* [File Upload](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/file-upload.md)
* [Number query](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/whatsapp-business-api/number-query.md)
* [WebHook](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook.md): When there are message updates in WABA, the update events will be pushed to customers via Webhook. These include message status updates, user reply messages, WABA account review status updates, WhatsApp template status updates, sender number display name changes, and so on.
* [Configure WebHook events](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/configure-webhook-events.md)
* [Common parameters](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/common-parameters.md)
* [Status report](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/status-report.md)
* [Inbound message](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/inbound-message.md)
* [Chatroom inbound and outbound message events](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/chatroom-inbound-and-outbound-message-events.md)
* [Template review status](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/template-review-status.md)
* [Template quality update](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/template-quality-update.md)
* [Template category update](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/template-category-update.md)
* [Number quality status](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/number-quality-status.md)
* [Number name update](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/number-name-update.md)
* [Historical messages](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/historical-messages.md)
* [Group Webhook events](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook/group-webhook-events.md)
* [WebHook](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1.md)
* [Configure WebHook](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/configure-webhook.md): When there are message updates in WABA, the update events will be pushed to customers via Webhook. These include message status updates, user reply messages, WABA account review status updates, WhatsApp template status updates, sender number display name changes, and so on.
* [Message status](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/message-status.md)
* [Inbound message](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/inbound-message.md)
* [Template status](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/template-status.md)
* [Inbox chat message events](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/inbox-chat-message-events.md): Chatroom inbound and outbound messages only apply to message event listening in the chatroom
* [Number (sender) callback](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/number-sender-callback.md)
* [WABA account callback](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/webhook-1/waba-account-callback.md)
* [Error codes](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/error-codes.md)
* [Custom error codes](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/error-codes/custom-error-codes.md)
* [Meta error codes](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/error-codes/meta-error-codes.md)
* [Language code](https://docs.innopaas.com/api-reference/api-reference-en/whatsapp-business-api/language-code.md)
* [OTP API](https://docs.innopaas.com/api-reference/api-reference-en/otp-api/otp-api.md)
* [WebHook](https://docs.innopaas.com/api-reference/api-reference-en/otp-api/webhook.md)
* [Language code](https://docs.innopaas.com/api-reference/api-reference-en/otp-api/language-code.md)
* [Voice API](https://docs.innopaas.com/api-reference/api-reference-en/voice-api/voice-api.md)
* [Voice message](https://docs.innopaas.com/api-reference/api-reference-en/voice-api/voice-api/voice-message.md)
* [Country/region code](https://docs.innopaas.com/api-reference/api-reference-en/voice-api/voice-api/country-region-code.md)
* [Error codes](https://docs.innopaas.com/api-reference/api-reference-en/voice-api/error-codes.md)

## Changelog

- [Changelog](https://docs.innopaas.com/changelog/readme.md): 本更新日志记录了平台近期的功能更新与优化。鉴于产品处于持续迭代中，部分功能或有变动，请以最新版本为准。

* [Changelog](https://docs.innopaas.com/changelog/changelog-en/readme.md): This changelog records the platform's recent feature updates and optimizations. As the product is continuously iterated, some features may change; please refer to the latest version.