> For the complete documentation index, see [llms.txt](https://docs.innopaas.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innopaas.com/whatsapp-chan-pin/editor/mu-ban-zhuang-tai-he-zhi-liang.md).

# 模板状态和质量

[创建完消息模板](/whatsapp-chan-pin/editor.md)后，您可以登录[InnoPaaS平台](https://innopaas.com/control/login)查看模板审核状态和模板质量。

<figure><img src="/files/l2OBHzCnLqRFIVzJocwe" alt=""><figcaption></figcaption></figure>

您可以在Meta的[BM管理后台](https://business.facebook.com/latest/settings/whatsapp_account?business_id=)查看。

<figure><img src="/files/QCgTwhHb5biNCJERWddU" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/3Xj3gCTM3spABwYgHZGZ" alt=""><figcaption></figcaption></figure>

InnoPaaS与Meta的消息模板的状态/质量对应关系：

<table><thead><tr><th width="124.66668701171875">Meta状态</th><th width="119.33331298828125">InnoPaaS Quality</th><th width="114">InnoPaaS Status</th><th width="110.6666259765625">发送权限</th><th width="161.3333740234375">说明</th></tr></thead><tbody><tr><td>使用中-质量待审核</td><td>UNKNOWN</td><td>Approved</td><td>可发送</td><td>新模板，或特定时间内尚未收集到足够用户反馈数据</td></tr><tr><td>使用中-高质量</td><td>GREEN</td><td>Approved</td><td>可发送</td><td>模板质量优秀，负面反馈极少</td></tr><tr><td>使用中-中等质量</td><td>YELLOW</td><td>Approved</td><td>可发送</td><td>已收到较多负面反馈，建议优化调整该模板</td></tr><tr><td>使用中-低质量</td><td>RED</td><td>Approved</td><td>可发送（风险高）</td><td>已收到大量负面反馈，面临暂停风险，建议立即停止发送该模板，等待质量回升</td></tr><tr><td>审核中</td><td>UNKNOWN</td><td>Pending</td><td>不可发送</td><td>模板已提交，正在等待Meta审核（通常24-48小时）</td></tr><tr><td>已被拒</td><td>UNKNOWN</td><td>Rejected</td><td>不可发送</td><td>模板因违反政策或其他原因被拒绝，可申诉</td></tr><tr><td>已申诉-审核中</td><td>UNKNOWN</td><td>Pending</td><td>不可发送</td><td>针对拒绝决定已提交申诉，等待处理</td></tr><tr><td>已暂停使用</td><td>RED</td><td>Paused</td><td>不可发送</td><td>因持续负面反馈被系统暂停使用，可恢复，建议优化修改模板</td></tr><tr><td>已禁用</td><td>UNKNOWN</td><td>Disabled</td><td>不可发送</td><td>模板因严重违规被永久禁用</td></tr></tbody></table>

消息模板申诉流程请参阅：

{% content-ref url="/pages/T7S4RCD20izlFwXnGY2h" %}
[消息模板申诉](/whatsapp-chan-pin/editor/xiao-xi-mu-ban-shen-su.md)
{% endcontent-ref %}


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