> For the complete documentation index, see [llms.txt](https://docs.innopaas.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innopaas.com/whatsapp-chan-pin/editor/xiao-xi-mu-ban-shen-su.md).

# 消息模板申诉

## 消息模板被拒绝

如果您创建的消息模板被拒绝，可按以下步骤申诉：

登录[BM管理平台](https://business.facebook.com/latest/settings/whatsapp_account?business_id=)，找到对应WABA，点击“WhatsApp 管理工具”。

<figure><img src="/files/GShjymZ7pX6PPbpZmBw2" alt=""><figcaption></figcaption></figure>

点击“管理模板”，选择被拒绝的模板，按照官方指引进行申诉。

<figure><img src="/files/MMOTpp0fH2Kvxjy7f0B3" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/t1yrMOLTECxECKbLKenp" alt=""><figcaption></figcaption></figure>

## 消息模板类型变更

如果您的模板类型被官方变更，可按以下步骤申诉：

登录[BM管理平台](https://business.facebook.com/latest/settings/whatsapp_account?business_id=)，找到对应WABA，点击“WhatsApp 管理工具”。

<figure><img src="/files/wc0TFZovIOismdh5cphX" alt=""><figcaption></figcaption></figure>

点击“管理模板”，按照官方指引进行申诉。

<figure><img src="/files/2r9tBC8wgYN9bwQKco9a" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/tto2XmPovhfLGKzQmUiN" alt=""><figcaption></figcaption></figure>

Meta对此做出解释：

<figure><img src="/files/6fRmeK6tSBsgpgMOKdLv" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="info" %}
如果模板类型变更，Meta会通过邮件和Webhook通知您。
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.innopaas.com/whatsapp-chan-pin/editor/xiao-xi-mu-ban-shen-su.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
