# 收件箱(Inbox)

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收件箱（Inbox），也叫聊天室。是一款基于WhatsApp的实时聊天工具，助力客服与销售团队与客户建立更紧密的联系，轻松处理咨询、解决问题并收集反馈！Inbox提供详尽的数据分析报告，助您实现数据驱动的管理与决策。

快速入门
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帮助您快速熟悉Inbox界面及各区域功能。

基础搜索
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Inbox支持通过电话号码和姓名搜索历史聊天记录。请注意，目前不支持对话内容的文本搜索。

快速筛选
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可按分配状态、对话状态和标签快速筛选收件箱对话。每类筛选条件仅支持单选。

<figure><img src="/files/QwfbIOusoacRo3qDyBhX" alt=""><figcaption></figcaption></figure>

输入名称或电话号码以搜索用户的名称或电话号码。

<figure><img src="/files/xDScAKOuyUKFND9ZzNc7" alt=""><figcaption></figcaption></figure>

更多搜索。

<figure><img src="/files/ZTsIwtp2HVtKMrgOGiVJ" alt=""><figcaption></figcaption></figure>

对话状态。

<figure><img src="/files/wQ3ZEFd8QVrhmenHqANq" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.innopaas.com/whatsapp-chan-pin/shou-jian-xiang-inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.