Template Status

Template review status whatsapp_template_status_updated

This event is triggered when the status of the submitted template changes: whatsapp_template_status_updated

Field	Data type	Required	Description
accountName	String	Yes	API account
category	String	Yes	Template type:MARKETING: MarketingAUTHENTICATION: Verification codeUTILITY: Notification
reason	String	Yes	Reason
templateId	String	Yes	Meta platform template id (corresponding to sid)
templateLanguage	String	Yes	Template language
templateName	String	Yes	Template name
templateStatus	String	Yes	Template status:PENDING: Under reviewAPPROVED: ApprovedREJECTED: RejectedPAUSED: PausedDISABLED: Disabled
wabaId	String	Yes

{
    "id": "fd201190-50dc-4151-baec-1d16c8a704e1",
    "type": "whatsapp_template_status_updated",
    "eventTime": "2023-10-16T13:04:57.644Z",
    "body": {
        "accountName": "IW2267527",
        "category": "AUTHENTICATION",
        "reason": "NONE",
        "templateId": "998961841525295",
        "templateLanguage": "en_US",
        "templateName": "transland_common_otp",
        "templateStatus": "APPROVED",
        "wabaId": "110129512080569"
    }
}

1. Template quality update message_template_quality_update

This event is triggered when the quality of the submitted template changes: message_template_quality_update

Field	Data type	Required	Description
templateId	String	Yes	Meta platform template id (corresponding to sid)
templateLanguage	String	Yes	Template language
templateName	String	Yes	Template name
previousQualityScore	String	Yes	Values can be:GREEN: Indicates high quality.RED: Indicates poor quality.YELLOW: Indicates medium quality.UNKNOWN: Indicates quality is pending
newQualityScore	String	Yes	Values can be:GREEN: Indicates high quality.RED: Indicates poor quality.YELLOW: Indicates medium quality.UNKNOWN: Indicates quality is pending
wabaId	String	Yes

{
    "id": "fd201190-50dc-4151-baec-1d16c8a704e1",
    "type": "message_template_quality_update",
    "eventTime": "2023-10-16T13:04:57.644Z",
    "body": {
         "templateName":"TestName",
        "templateId": "998961841525295",
        "templateLanguage": "en_US",
        "previousQualityScore": "GREEN",
        "newQualityScore": "YELLOW",
        "wabaId": "110129512080569"
    }
}

1. Template category update template_category_update

This event is triggered when the category of the submitted template changes: template_category_update

Field	Data type	Required	Description
templateId	String	Yes	Meta platform template id (corresponding to sid)
templateLanguage	String	Yes	Template language
templateName	String	Yes	Template name
category	String	Yes	Optional values: AUTHENTICATION: Verification code MARKETING: Marketing UTILITY: Notification
newCategory	String	Yes	Optional values: AUTHENTICATION: Verification code MARKETING: Marketing UTILITY: Notification
wabaId	String	Yes	WaBaId

{
    "id": "fd201190-50dc-4151-baec-1d16c8a704e1",
    "type": "template_category_update",
    "eventTime": "2023-10-16T13:04:57.644Z",
    "body": {
        "templateName":"TestName",
        "templateId": "998961841525295",
        "templateLanguage": "en_US",
        "category": "AUTHENTICATION",
        "newCategory": "UTILITY",
        "wabaId": "110129512080569"
    }
}