WhatsApp products for the innopaas platform

The User Guide for WhatsApp

Login

Login address:https://innopaas.com/


matters need attention

WhatsApp

Log in successfully, Tap WhatsApp's "Get Start" button


Overviews

Overviews, look at wabaid and sender

If you don't have a WhatsApp business account, click the Register Sender button to add one.

click the Register Sender button to add one.

Developer Tools

Subdirectory API Keys of the Developer Tools directory

If you do not have an apikey, click the create APIKeys button to add one.

An apikey is added successfully, and the page list displays the information about the apikey.

Add an IP address to the whitelist.


Template

choose WhatsApp business, click the "+New templates" button to add new a template.

There are three types of templates, please select the template type you want to add

Three types of authentication:

1.Zero-tap autofill

This is recommended as the easiest option for your customers. Zero-tap will automatically send code without requiring your customer to tap a button. An autofill or copy code message will be sent if zero-tap and autofill aren’t possible.

2.One-tap autofill

The code sends to your app when customers tap the button. A copy code message will be sent if autofill isn’t possible.

3.Copy code

Basic authentication with quick setup. Your customers copy and paste the code into your app.


Callback Setting

Configure the callback address for status information.


Analytics

1.Overview

You can view statistics on the status of message sending and the success rate of sending.

2.Logs

You can view the details of the message.


Chatbot(Beta)

After AI training, the robot can help you automatically respond to customer questions. If you have any needs, please contact our business manager.

Step 1:Prepare the basic Q&A required for the business and provide it to us.

Step 2:Bind the designated waba and sender for robot replies.